Liliya
9/10
Bulgaria 🇧🇬
The apartment itself was spacious, clean, well equipped, and warm, but check-in was late, check-out was early, and the p
Pros: The apartment was spacious, very clean, and well equipped with everything we needed. Most importantly, it was warm and comfortable.
Cons: Check-in at 3:00 PM is quite late and check-out at 11:00 AM is rather early. For an aparthotel, we expected more flexibility. The most unpleasant part was the parking. The parking areas were not cleared of snow and ice and there was no organization at all. When there were no spaces in the upper parking area, guests were directed to park in the lower one, but on the day of departure it was impossible to reach the hotel from there to collect our luggage. The road was blocked by cars due to the uncleared snow and the complete lack of organization.
Georgia
9/10
United Kingdom 🇬🇧
Pros: Great location and well equipped for our ski holiday.
Cons: We weren’t aware that the pool required additional payments (in the hotel)
Veselin
10/10
Bulgaria 🇧🇬
Pros: The apartment is located next to the ski runs and it is the perfect spot for skiers. It took us 20 min to rent skis and enjoy the slopes. It has all the amenities for a family of 4 to enjoy their holidays.
Cons: Every year the Grand Monastery complex suffers the same issue - the parking space is not cleaned enough and you have to be a lucky one to get a spot.
Kameliya
10/10
Bulgaria 🇧🇬
Изключително сме доволни
Pros: Изключително комфортен и с много вкус обзаведен апартамент!Има абсолютно всички удобства необходими за престоя,много добре оборудвана кухня.Изключително ни хареса,чувствахме се прекрасно !
Cons: леки проблеми в банята като капенето на бойлера и оттичането на душа
Елисавета
10/10
Bulgaria 🇧🇬
Препоръчваме! :)
Pros: Изключително чисто, ново и удобно! Домакинът и персоналът бяха любезни и с много топло отношение. Кухнята е удобна, практична и изключително добре оборудвана! Кафе машина, готварска печка, микровълнова, съдомиялна, посуда и консумативи. Помислено е за всичко, което може да Ви бъде необходимо. Обзаведен с вкус и усет към детайла! Удобно легло и възглавници. Възможност за безплатен паркинг точно пред хотела, стабилен и бърз интернет, смарт телевизори и в двете стаи и идеален баланс между уют, уединение и пространство. Широк балкон с красива гледка. В хотела има фитнес, който е отворен за гости дори и през лятото. Останахме доволни и препоръчваме с две ръце! Бладарим Ви и до нови срещи!