John
10/10
South Africa 🇿🇦
A fabulous one week stay in a truly scenic and beautiful setting with great food and facilities.
Pros: The staff are absolutely marvellous and so helpful! Theodora is fluent in English and was a great help to us as we do not speak Bulgarian. The cleaning ladies, the restaurant staff, and the management who attend to the pool, are all wonderful, cheerful, and extremely hardworking people. The breakfast and other food served in the restaurant is fabulous. The setting amongst the forested mountains with the fast flowing river running alongside the hotel is superb, and everything is kept spotlessly clean and well maintained. We loved the swimming pool and made good use of it. The TV has a lot of channels so we could watch the Wimbledon tennis on it. They quickly fixed things when the end stop on the curtain rail broke and the curtain came partially off the rail. The owner's red Shelby Cobra 5 litre V8 Ford Mustang is a sight to see and hear when he fires it up!
Cons: The mattress tended to sag in the middle so it did not give the needed support to ones back. The only chair in the room had very wobbly legs due to the bolts holding them being very loose. I tightened them as best I could with my fingers but they soon loosened again. Management took the chair away for repairs, but it was not replaced. The noise of two functions that went on into the early hours of the next morning with loud music that kept us awake so we did not get much sleep those two nights! At our age (late eighties) we found the steep 28 stairs up to our room, and the 46 steep stairs down to the pool and restaurant, a bit exhausting when one has to negotiate them several times a day! However, younger people would not have any problem with them.
Piesku
8/10
Spain 🇪🇸
Pros: Very clean. Confortable bed, nice people and nice views.
Cons: The bathroom needs a renovation. The floor gets wet because there is not an appropiate drainage.
Marcin
9/10
United Kingdom 🇬🇧
Love the atmosphere
Pros: The location is amazing if u like quiet places. The people are great and very friendly.
Cons: Not much to dislike
Алексиева
10/10
Bulgaria 🇧🇬
Pros: Прекрасно място,отзивчив персонал,храната е превъзходна....
Cons: В банята- хлъзгав под .....
Kremena
10/10
Bulgaria 🇧🇬
Pros: Голяма и чиста стая. Гледката от стаята беше страхотна. Басейнът е чист и с перфектна температура.
Cons: Може би само кошче за боклук ми липсваше в стаята.
Беджев
10/10
Bulgaria 🇧🇬
6 +
Pros: Всичко беше прекрасно. Стаи, хотел, обслужване, град. Ще повторим в близко бъдеще.
Cons: Трябваше да е по-дълъг престоя. Но това си зависи от мен.
Анелия
9/10
Bulgaria 🇧🇬
Pros: Тихо, чисто и уютно място. Вежлив персонал, добро обслужване. Кухнята беше превъзходна. Доволни сме от всичко.
Cons: Нямаме забележки.