Dimitrijev
10/10
North Macedonia 🇲🇰
Great place to stay, ski and relax
Pros: everything was great - breakfast, rooms, cleanliness, amenities, heating, equipment, spa, just the vibe of the hotel was really nice, the lobby, the food, room service
Cons: wi-fi was wonky and at times non-existing in our room
Marco
8/10
Romania 🇷🇴
It is a nice place overall.Could be better consider we payed almost 150e a day for a double room
Pros: The brakfast was the highlight. Very big room. We mannaged to park in the hotel parking lot every day as we drove up to the slopes in the morning. The spa is satisfing.
Cons: The bar staff not to friendly..hardly polite. The transfer to the gondola not real,First to rounds of people fill the minibus in seconds.So you have to queue and show up 10-15 min before departure
Dirtbiketraveller
9/10
United Kingdom 🇬🇧
Pros: all round great hotel, good facilities comfy beds and clean
Cons: the hot food items were cold.. would be good to have some things on heated serving dishes
Martina
9/10
Malta 🇲🇹
Pros: The foyer, restaurant, the spa, game room, kids area, outside area, were all great. The breakfast was amazing! The Christmas dinner, with live traditional music, also the Christmas kids party with Santa and gifts was very good and the whole family truly enjoyed it! The staff at the restaurant and reception was very kind and approachable, they gave us a room very close to the spa and kids play area which was very convenient for our family! Clean and cosy, the cleaners were keeping the room incredibly clean and tidy for us, with clean and dry towels available always! We all had a great time! I highly recommend it for travelling with kids!
Cons: The curtains in the room were not tick and there were no blinds. It was hard to rest with the street light at night and the daylight in the morning. The toilet was very narrow, uncomfortable and hard to dry. The water in the pool was not heated enough and it wasn't pleasant to swim at that temperature in December (we choose the hotel for the pool option, but couldn't enjoy it much). There was one rude waiter at the bar.
Aleksandra
9/10
Serbia 🇷🇸
Great value for the money.
Pros: The spa is great, the breakfast is amazing, shuttle to the gondola is working perfectly and the staff is very nice.
Cons: The kitchen could be equipped better.
Nicusor
8/10
Romania 🇷🇴
Pros: The hotel looks very nice, especially the common areas. We enjoyed the pool, the saunas and the bar.
Cons: The sofa bed was extremely uncomfortable (we had a one bedroom apartment)
Maya
10/10
Bulgaria 🇧🇬
A good 3-day stay!
Pros: The room was spacious and have all the amenities for a good stay! The breakfast was delicious and had many options for a good and healthy start of the day!
Cons: The swimming pool was cold and we did not enjoy it.
Dafinka
9/10
North Macedonia 🇲🇰
Pros: Nice hotel, nice location, nice staff, clean, nice breakfast, big pool
Cons: The hotel has very bad heating. The rooms are very cold, on weekends the central heating was lukewarm, on weekdays it was turned off, which is not right. The internet is bad. There is no air conditioning
Jean
10/10
Belgium 🇧🇪
Pros: Beautiful place, really luxury and friendly staff! Thanks.
Olle
10/10
Sweden 🇸🇪
Pros: I liked the staff, service, breakfast, location, and spa. We will visit again 🤩