Cathy
8/10
New Zealand 🇳🇿
Very good
Pros: This is an upmarket hotel, which had a huge room and bed. It did have good amenities overall. The pool was excellent but there was no advertising of the hours it was open and so we went there in the early evening only to be told it was not open. Earlier int he day, the music that was playing was very loud. The parking system worked well.
Cons: The lighting in the room was not adequate. The drain in the shower was not working as well as it should. The breakfast was great but we were the only ones there and it looked as though they were really not set up for breakfast service. the waiter was very attentive but the coffee machine was not on and the juice machine was switched off!
Ali
10/10
Turkey 🇹🇷
We❤️Plovdiv
Pros: The lady in the reception was great. We got to Plovdiv late at night, she waited us and helped sincerely. The room was large and clean. Car park was free of charge.
Cons: Wi-Fi is not good enough in the room. A bottle of water should be free for each visitor.
Yoanna
9/10
Bulgaria 🇧🇬
Good value for the money
Pros: The room was big and clean. Beds were comfortable and towels were soft and also clean
Cons: The area around the pool needs more cleaning. The water bar was so dirty. Nobody is cleaning the tables but they are serving food on them.
Alex
8/10
United Kingdom 🇬🇧
Good Hotel to Stay at
Pros: Staff were friendly and polite. Room was HUGH, with super big and very comfortable bed, ifthe decor was a little 1990s Limited, but good range for breakfast, coffee was great
Cons: Despite checking before I booked and 1 of the reasons I did, the swimming pool, closed the day I arrived. The following day it was 32oC, a dip in the pool would have been so good. Location is OK, it's a good 30min walk into the old town. The TV size for room was not great (Impossible to watch from the bed, as u were soooooo far away from it) and had limited channels and poor quality singal
Iliana
10/10
United Kingdom 🇬🇧
Perfect wedding stay
Pros: Excellent, clean , modern, friendly and helpful staff
Totka
10/10
Bulgaria 🇧🇬
Pros: It’s nice and clean. The hotel has the best staff. There are professional, kind, and very honest. I lost something very valuable and they returned it to me. Deeply grateful